Help Center

Guides for every tool, help with your account, and fixes for common problems.

Your account

Accounts are optional and free. Here is everything you can do with one.

Create an account
  1. Click Sign Up and enter your email address and a password. That is all the form asks for. A username is created for you from your email.
  2. Your password needs at least 8 characters, including an uppercase letter, a lowercase letter, a number and a special character.
  3. You are signed in straight away. We also email you a verification link, which stays valid for 24 hours.

You never need an account to use the tools. An account adds an activity history, email preferences and a settings page.

If sign-up shows that registration is closed, it has been paused for a short time. Please try again later.

Verify your email address
  1. Open the email we sent you and click the verification link.
  2. No email? Check your spam folder first. Then go to Dashboard, Settings and choose Resend verification email.

Until you verify, the dashboard shows an Email not verified badge. The tools keep working either way.

Sign in and sign out
  1. Click Log In and enter your email address (or your username) and your password.
  2. You stay signed in on that device for up to a day, or until you log out.
  3. To sign out, use the Log out button at the bottom of the dashboard sidebar.

After too many attempts in a minute, login pauses briefly. Wait a minute and try again.

Reset a forgotten password
  1. On the login screen choose Forgot password and enter the email address of your account.
  2. Open the reset link we send you. It works for 1 hour and can be used to set a new password.
  3. Choose a new password that follows the same rules as above, then log in.

For privacy, the page gives the same reply whether or not the email belongs to an account. If nothing arrives, check spam and the spelling of the address.

Find your way around the dashboard
  1. Overview shows a summary of your recent use.
  2. Activity lists the files you processed. You can download a result while it is still stored, and delete any entry from the list.
  3. All PDF Tools takes you back to the tools.
  4. Billing (plan, subscription, payment method, invoices) and Settings are in the same sidebar.

Results are removed from our server automatically, so an old Activity entry may no longer have a download. The entry itself stays until you delete it.

Change your email address
  1. Go to Dashboard, Settings and press Edit next to Email.
  2. Enter the new address and your current password, then save.
  3. Open the verification link we send to the new address.
Change your password
  1. Go to Dashboard, Settings and press Edit next to Password.
  2. Enter your current password and the new one twice, then press Update Password.

Changing your password signs you out on all your other devices. This is useful if you think someone else may have your old password.

Update your name and email notifications
  1. In Settings, use the Name section to add or change your first and last name.
  2. In Notifications, switch on or off the emails for finished processing, usage-limit warnings and product updates.
Billing and plans
  1. Every tool is free at the moment and nothing is charged.
  2. The Billing pages in the dashboard exist for a possible future paid plan. Until then they have nothing for you to pay or manage.
Delete your account
  1. Go to Dashboard, Settings and scroll to Danger Zone.
  2. Press Delete, then enter your password and confirm with Delete my account.

Deletion is permanent. It removes your account, activity history, tokens, API keys and payment records.

A message you sent through the Contact page is kept as a support record. To have it removed as well, contact us.

Tool guides

Organize and edit

Merge PDF – Join several PDFs into one.
  1. Open Merge PDF and add two or more PDF files. More can be added at any time.
  2. Put them in order by dragging, or use Sort to order by name or size.
  3. Rotate or remove a file if you need to.
  4. Merge, then download the combined PDF.

Only PDF files are accepted here.

Open Merge PDF

Split PDF – Take out pages or cut one PDF into several.
  1. Open Split PDF and add your file.
  2. Choose Extract to pick the pages you want, or Split Every to cut the file after every N pages.
  3. Run it and download the result.

Open Split PDF

Compress PDF – Reduce the size of a PDF.
  1. Open Compress PDF and add your file.
  2. Choose Basic for a moderate saving at standard quality, or Strong for a smaller file at lower image resolution.
  3. Compress and download.

Results vary. A PDF that is already small, or has few images, may barely change.

Open Compress PDF

Rotate PDF – Fix pages that are sideways or upside down.
  1. Open Rotate PDF and add your file.
  2. Rotate single pages, or use Rotate All Left or Rotate All Right.
  3. Save and download.

Open Rotate PDF

Delete PDF Pages – Remove the pages you do not want.
  1. Open Delete PDF Pages and add your file.
  2. Click the pages to remove in the preview. Select All and Deselect All can speed this up.
  3. Apply and download the new PDF.

Open Delete PDF Pages

Add Page Numbers – Number every page.
  1. Open Add Page Numbers and add your file.
  2. Pick a style (for example 1, Page 1, 1 of 10 or Roman numerals), plus the margin and position.
  3. Click Add Page Numbers and download.

Open Add Page Numbers

PDF Watermark – Stamp text over your pages.
  1. Open PDF Watermark and add your file.
  2. Type the text, then set font, size, color, opacity, rotation and position.
  3. Click Apply Watermark, check the result and download it.

Open PDF Watermark

PDF Editor – Edit pages, sign, change document details and set a password.
  1. Open PDF Editor and add your PDF.
  2. Rotate or delete the current page, reorder pages, or append another PDF.
  3. Add a signature by drawing it, typing it or uploading an image.
  4. You can also change the document title and author, or add or remove a password.
  5. Download the finished file. Undo is there if you slip.

Your editing session is deleted from our server when you close the editor, or after a period without activity.

Open PDF Editor

Convert from PDF

PDF to Word – Get an editable Word file.
  1. Open PDF to Word and add your PDF.
  2. Click Convert to Word.
  3. Download the Word file.

Complex layouts can shift a little. A scanned PDF has no real text, so run PDF OCR first.

Open PDF to Word

PDF to Excel – Move tables into a spreadsheet.
  1. Open PDF to Excel and add your PDF.
  2. Click Convert to Excel.
  3. Download the Excel file.

Works best on PDFs with real tables. Always check the numbers in the result.

Open PDF to Excel

PDF to PowerPoint – Turn pages into slides.
  1. Open PDF to PPT and add your PDF.
  2. Click Convert to PowerPoint.
  3. Download the presentation.

Open PDF to PowerPoint

PDF to Image – Save every page as a picture.
  1. Open PDF to Image and add your PDF.
  2. Choose PNG (sharper, larger files) or JPG (smaller files).
  3. Click Convert and download the images as a ZIP.

Open PDF to Image

PDF to Text – Pull the text out of a PDF.
  1. Open PDF to Text and add your PDF.
  2. If you like, enter a page range, and pick Full Text or By Page.
  3. Click Extract Text, then copy it or download a TXT file.

This reads text that is already inside the PDF. For scans, use PDF OCR or Image to Text.

Open PDF to Text

Convert to PDF

Word to PDF – Make a PDF from a Word file.
  1. Open Word to PDF and add a .docx file.
  2. Click Convert to PDF.
  3. Download the PDF.

Only .docx files are accepted.

Open Word to PDF

Excel to PDF – Make a PDF from a spreadsheet.
  1. Open Excel to PDF and add an .xlsx or .xls file.
  2. Click Convert to PDF.
  3. Download the PDF.

Open Excel to PDF

PowerPoint to PDF – Make a PDF from a presentation.
  1. Open PPT to PDF and add a .pptx or .ppt file.
  2. Click Convert to PDF.
  3. Download the PDF.

Open PowerPoint to PDF

JPG to PDF – Put images into one PDF.
  1. Open JPG to PDF and add your images (JPG, PNG, GIF, BMP, TIFF or WebP).
  2. Arrange or sort them, then pick a page size: Fit to Image, A4 or Letter.
  3. Click Convert and download the PDF.

Open JPG to PDF

Security

Protect PDF – Lock a PDF with a password.
  1. Open Protect PDF and add your file.
  2. Type a password of at least 8 characters and confirm it.
  3. Click Protect PDF and download the locked file.

The PDF is encrypted with AES-256. We cannot recover a lost password.

Open Protect PDF

Unlock PDF – Remove a password you already know.
  1. Open Unlock PDF and add the protected file.
  2. Enter its current password.
  3. Click Unlock PDF and download the unlocked file.

It does not guess or crack passwords. You must know the right one.

Open Unlock PDF

Text and summaries

Image to Text (OCR) – Read text from a photo, screenshot or scan.
  1. Open Image to Text and add an image.
  2. Choose the language of the text (for example English, Bengali, Hindi or Arabic).
  3. Click Extract Text, then copy the text or download it as TXT.

Open Image to Text (OCR)

PDF OCR – Make a scanned PDF searchable.
  1. Open PDF OCR and add your scanned PDF.
  2. Choose the language of the document.
  3. Run OCR and download the PDF with a searchable text layer.

Open PDF OCR

PDF Summarizer – Get the key sentences from a long PDF.
  1. Open PDF Summarizer and add your PDF (up to 50 MB).
  2. Click Summarize and read the result.
  3. You can also type a question about the document.

The summary is built from sentences picked out of your document, so it can miss context. Read the original for anything important.

Open PDF Summarizer

Troubleshooting

My file will not upload.
  • Check your internet connection. A weak connection can interrupt a large upload.
  • Make sure the tool supports the file type and that the file is under 100 MB.
  • Try another browser, or pause extensions such as ad blockers for this site.
Processing is slow, or it fails.
  • Large files and scans take longer, and OCR is the slowest.
  • Check that the file opens normally in a PDF reader. A damaged file cannot be processed.
  • For a very large PDF, run Compress PDF first and then try your tool again.
  • Still failing? Contact us and mention the tool and your browser.
My result is gone, or the download link has expired.
  • Results are removed about 30 minutes after they are created, and a download link works for one hour at most.
  • A download link is meant for a single download. If you need the file again, run the tool again and save it right away.
OCR misreads my text.
  • Use a sharp image, ideally 300 DPI or more, with dark text on a plain background.
  • Choose the correct language before you start.
  • Straighten the page and avoid shadows, glare and heavy watermarks.
  • Handwriting is much less reliable than print. Always check important text.
A converted Word, Excel or PowerPoint file does not look like my PDF.
  • Conversion is automatic. Complex layouts, unusual fonts and tables can change.
  • If the PDF is a scan, run PDF OCR first. A scan holds pictures of words, not real text.
I cannot log in.
  • Sign in with the email address (or username) of your account. Passwords are case-sensitive.
  • Use Forgot password to set a new one. The link we email works for 1 hour.
  • If you see too many attempts, wait a minute before trying again.
  • If the message says the account is disabled, contact us.
The verification or reset email did not arrive.
  • Look in your spam or promotions folder, and check that the address is spelled correctly.
  • For verification, use Resend verification email in Dashboard, Settings. For a reset, request a new link from the login screen.
  • Each link has its own time limit: 24 hours for verification, 1 hour for password reset.
I lost the password of a PDF I protected.
  • We cannot recover it. The password is not stored anywhere we can read, and Unlock PDF only works with the correct password.
The contact form says my message is too long.
  • The form accepts up to 20 words, and a counter under the box shows how many you have used.
  • Write the short version there and attach up to 3 screenshots (5 MB each). For a longer explanation, email [email protected].
A tool says it is temporarily unavailable.
  • That tool has been switched off for a short time, usually for maintenance. Please try again later.

Contact us

Short questions are often answered in the FAQ. If you are still stuck, use the Contact page:

  • Pick the subject that fits. For a bug, choose Bug Report.
  • Keep the message within 20 words, and name the tool and your browser.
  • Attach up to 3 screenshots (5 MB each) to show what you see.
  • Need more room? Email [email protected].